General terms and conditions
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- General terms and conditions
I. General Provisions
Art. 1. These General Terms and Conditions regulate the relations between “TRIA INVEST” OOD, UIC 147119069, and the users of information resources and services provided through the domain www.triagroup.bg, and govern the conditions for their use.Art. 2. For the avoidance of any doubt:
- “TRIA INVEST” OOD is registered in the Commercial Register.
- www.triagroup.bg is a website, a virtual information resource on the internet, owned by “TRIA INVEST” OOD.
- The website www.triagroup.bg serves as a virtual platform for providing the resources and services of “TRIA INVEST” OOD, subject to this agreement.
- The services of “TRIA INVEST” OOD are the information resources, services, materials, and online reservations provided to Users through www.triagroup.bg.
- User is any person who uses the resources and services provided by “TRIA INVEST” OOD through the website, including after registration on the website.
- The User independently ensures the necessary computer equipment and internet access for using the provided services.
Art. 4. By using the resources of the website, the User agrees that all information required by the Consumer Protection Act may be provided through the interface of www.triagroup.bg or by email.
Art. 5. “TRIA INVEST” OOD undertakes to publish on the internet at www.triagroup.bg any amendment to these General Terms and Conditions.
II. Subject Matter and Effect of the Agreement
Art. 6. “TRIA INVEST” OOD provides resources and services to Users through www.triagroup.bg in compliance with these General Terms and Conditions by both parties, as well as in compliance with additionally specified requirements for specific services, if any.Art. 7. Users use the interface of the website of “TRIA INVEST” OOD to select the desired service or product and to enter into contract(s) for the offered services and delivery of goods.
Art. 8. The agreement between the User and “TRIA INVEST” OOD is concluded and is in effect from the moment of the electronic statement on the website and acceptance of the conditions under Art. 6.
Art. 9. “TRIA INVEST” OOD provides the following services to Users:
- Access to text, graphic, audio, and video materials and other information resources and to the information system of “TRIA INVEST” OOD;
- Ability to request services and register documents (reservations, etc.).
III. Rights and Obligations
Art. 11. Rights and obligations of the User:- The User has the right to access and use the resources and services of www.triagroup.bg, in compliance with the conditions and access requirements set by “TRIA INVEST” OOD, but without the right to copy or reproduce information, materials, and resources that are objects of intellectual property, unless they are intended for personal use with a non-commercial purpose and are insignificant in volume.
- In order to use the services, the User must enter a profile name and email address.
- The User has the right to correct errors when entering information no later than the moment of submitting the statement for concluding the agreement with “TRIA INVEST” OOD on www.triagroup.bg.
- The User undertakes, when using the provided services, to comply with the applicable legislation in force, these General Terms and Conditions, and good morals, including:
- Not to impersonate another person or a representative of a legal entity without authorization.
- Not to carry out unauthorized access to the services provided on the website through the use of other people’s passwords or other methods.
- The User undertakes to pay the amounts due for goods and services in accordance with the conditions and prices specified on the website.
Art. 12. By accepting these General Terms and Conditions, the User declares that the use of the provided services shall be entirely at their own risk and responsibility.
IV. Rights and Obligations of “TRIA INVEST” OOD
Art. 14. For the provision of the services and goods specified on the website, “TRIA INVEST” OOD has the right to collect and use information about the User when using the services.
- The information may include:
- Name,
- Email address,
- Phone number,
- Address,
- Other data voluntarily provided by the User.
- Regarding the protection of personal data, the Privacy Policy published on the website shall apply.
- “TRIA INVEST” OOD takes the necessary care and is responsible for the protection of personal data of the User, except in cases of:
- Force majeure,
- Fortuitous event,
- Malicious actions of third parties.
Art. 15. The User declares that they provide their personal data voluntarily and guarantees their accuracy, completeness, and correctness.
Art. 16. In case of provision of false data, “TRIA INVEST” OOD has the right to immediately terminate the provision of services and delete the registration of the User.
Art. 17. If necessary, “TRIA INVEST” OOD has the right to require from the User additional identification and confirmation of the provided data.
V. Personal Data Protection
Art. 14. For the provision of the services and goods specified on the website, TriA Group has the right to collect and use information about the User when using the services.
- The information may include:
- Name,
- Email address,
- Phone number,
- Address,
- Other data voluntarily provided by the User.
- Regarding the protection of personal data, the Privacy Policy published on the website shall apply.
- TriA Group takes the necessary care and is responsible for the protection of personal data of the User, except in cases of:
- Force majeure,
- Fortuitous event,
- Malicious actions of third parties.
Art. 15. The User declares that they provide their personal data voluntarily and guarantees their accuracy, completeness, and correctness.
Art. 16. In case of provision of false data, TriA Group has the right to immediately terminate the provision of services and delete the registration of the User.
Art. 17. If necessary, TriA Group has the right to require from the User additional identification and confirmation of the provided data.
VI. Termination of the Agreement
Art. 18. The agreement between the parties on the platform www.triagroup.bg shall be terminated in the cases provided by law, as well as:
- By “TRIA INVEST” OOD, by discontinuing the maintenance of www.triagroup.bg without prior notice and without owing compensation for damages and lost profits.
- By the User, by ceasing the use of the services provided through www.triagroup.bg. In this case, the agreement shall be considered automatically terminated.
Art. 19. “TRIA INVEST” OOD has the right, at its own discretion, without prior notice and without owing compensation, to unilaterally terminate the agreement and delete the user data, if it determines that the User:
- Uses the platform for commercial purposes for the provision of services to third parties;
- Violates these General Terms and Conditions, the legislation of the Republic of Bulgaria, the generally accepted moral standards, or the rules of electronic commerce.
VII. Liability
Art. 20. “TRIA INVEST” OOD undertakes to provide the services presented on the website in the manner in which they are described. All information presented on the website, including but not limited to design, prices of services and goods, is valid only at the time of its presentation. “TRIA INVEST” OOD reserves the right to change it at any time without prior notice.
- It is the User’s responsibility to check the terms of use of the website, as well as the presented information on prices and other conditions, in order to be timely informed of any changes that have occurred.
- Any change shall take effect going forward and shall not affect confirmed orders made prior to it.
Art. 20.1. “TRIA INVEST” OOD shall not be liable for the content and safety of websites to which links published on the website redirect.
- Clicking on such links and using external websites is done entirely at the User’s own risk and responsibility.
Art. 20.2. “TRIA INVEST” OOD does not guarantee that the provided services are free from computer viruses, Trojan horses, or other malicious programs and systems that disrupt the normal operation of computer systems.
Art. 21. “TRIA INVEST” OOD shall not be liable in case of:
- Force majeure;
- Fortuitous events;
- Internet problems;
- Technical or other objective reasons, including orders of competent state authorities.
Art. 22. “TRIA INVEST” OOD shall not be liable for damages caused by the User to third parties.
Art. 22.1. “TRIA INVEST” OOD shall not be liable for:
- Material or non-material damages, including lost profits or incurred losses, caused to the User when using or not using www.triagroup.bg;
- Entering into contracts for services and goods through www.triagroup.bg.
Art. 22.2. “TRIA INVEST” OOD shall not be liable for the time during which the platform was not accessible due to force majeure.
Art. 23. “TRIA INVEST” OOD shall not be liable in the event of a breach of security measures, if the following result therefrom:
- Loss of information;
- Dissemination of information;
- Restriction of access to information;
- Other similar consequences.
Art. 23.1. “TRIA INVEST” OOD shall not be liable in case of:
- Entering into a contract;
- Granting access to information;
- Loss or alteration of data, as a result of false identification by a third party posing as the User.
Art. 24. The User bears full responsibility for:
- Safeguarding their username and password;
- All actions performed through their account;
- Immediately notifying “TRIA INVEST” OOD in case of unauthorized access or suspicion thereof.
VIII. Other Conditions
Art. 25. Intellectual Property
- All materials and resources located on www.triagroup.bg, including design, software programs, databases, text, drawings, graphics, are subject to the Copyright and Related Rights Act.
- They belong to “TRIA INVEST” OOD or to the respectively indicated person who has granted the right to use them.
- Their use is prohibited in violation of the applicable legislation.
Art. 25.1. The User has no right to:
- Distribute the information, materials, and resources published on www.triagroup.bg;
- Copy or print content beyond their personal needs.
Art. 25.2. In case of copying or reproducing information beyond the permissible extent, “TRIA INVEST” OOD has the right to claim compensation for:
- Direct and indirect damages incurred;
- Lost profits.
Art. 25.3. In case of copyright infringement, the User shall owe a penalty in the amount of BGN 2,000 (two thousand) for each individual violation.
- This does not cancel the right of “TRIA INVEST” OOD to claim greater damages exceeding the amount of the penalty.
Art. 26. “TRIA INVEST” OOD and the User undertake:
- To mutually protect each other’s rights;
- To safeguard their trade secrets that have become known to them during the performance of the agreement.
Art. 27. In case of a conflict between these General Terms and Conditions and a special agreement between “TRIA INVEST” OOD and the User, the clauses of the special agreement shall take precedence.
Art. 28. Invalidity of Provisions
- If any provision of these General Terms and Conditions is declared invalid, this shall not render the entire agreement invalid.
- The invalid clause shall be replaced by the mandatory provisions of the law or established practice.
Art. 29. Applicable Law
- For matters not regulated herein, related to the performance and interpretation of the agreement, the laws of the Republic of Bulgaria shall apply.